Terms of Service

Last updated 2026-07-24. The agreement covering your 2ools account, subscription, and cancellation.

Terms

• 2ools is the trading name used for this service. By creating an account or continuing to use 2ools, you agree to these terms.
• 2ools is provided as-is, with no warranty. Availability may occasionally be interrupted for maintenance, provider outages, or security work.
• You're responsible for the sites you generate and publish, and for having the right to use any business details, images, and content you enter.
• Don't use 2ools for unlawful activity, fraud, spam, impersonation, intellectual-property infringement, malware, unauthorized probing or scraping, or interference with the service or another user's security.
• 2ools retains ownership of the service, software, documentation, and branding. You retain the rights you already hold in content you provide and remain responsible for that content.
• Your account plan controls capacity and features; project roles separately control who may view or edit each shared project.
• Access may be suspended or terminated for material breach, non-payment, fraud or security risk, or repeated or serious policy violations.
• Business data comes from third parties (e.g. Google Places) and may be inaccurate — verify anything before you publish it.

Subscriptions & Cancellation

• Subscription prices, billing interval, included capacity, and any trial are shown before checkout. The payment provider may calculate and collect taxes based on the buyer's location and the product classification.
• You may cancel through the billing portal when available or by emailing 2ools.build@gmail.com. Cancellation stops the next renewal; paid access normally remains available through the current billing period.
• A failed recurring payment may retain paid access for a seven-day grace period while the payment issue is corrected. Access returns to the applicable free tier when that grace period expires.
• Canceling a subscription does not cancel a project invitation or delete exported sites. Export anything you need before requesting account deletion.

Refund Policy

• Subscription purchases and renewals are generally non-refundable. We do not voluntarily provide refunds or credits for unused subscription time, partial billing periods, monthly or annual renewals, downgrades, failure to cancel before renewal, or simply changing your mind.
• Canceling stops the next renewal and does not retroactively refund the current paid period. Access normally remains available through that period unless the account is terminated for abuse, fraud, or a security risk.
• This posture does not override mandatory consumer rights or the applicable merchant-of-record policy. Qualifying product defects, duplicate or incorrect charges, and requests the payment provider permits remain eligible for review.
• For a Stripe Managed Payments purchase, use the support and order-management options supplied through Link or email us. For a legacy Paddle purchase, use Paddle.net.

Selling or buying on the creator Marketplace is covered by separate terms — the buyer license, the 15% application fee, payouts, moderation, and takedowns are all in the full policy document.

Questions about privacy, access, billing, cancellation, Marketplace rights, or a legally required refund? Email 2ools.build@gmail.com. Payment-provider terms and mandatory consumer protections also apply.